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Frequently Asked Questions

Have questions about your vehicle’s extended coverage? We’ve got answers. Discover solutions to common queries about our protection plans, claims process, and benefits of choosing American Dream Auto Protect.

Your Questions Answered

Everything You Need to Know

Get clear, straightforward answers about American Dream Auto Protect. Whether it’s about our plans, coverage, claims, or billing, we’re here to provide the information you need to make confident decisions.

Explore Coverage Options

General FAQ

Customer Service Questions

Billing Questions

Coverage Questions

General Questions

Claims Questions

Vehicle Modification Questions

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Frequently Asked Questions

Your Questions Answered

Everything You Need to Know

General FAQ

What is extended auto warranty?

What is extended auto warranty?

Does my car qualify?

Does my car qualify?

Do I really need extended warranty?

Do I really need extended warranty?

What is covered under my plan?

What is covered under my plan?

What does extended warranty really do?

What does extended warranty really do?

What part types are covered under my plan?

What part types are covered under my plan?

How do I file a claim?

How do I file a claim?

When can I use my policy protection plan?

When can I use my policy protection plan?

Can I keep renewing?

Can I keep renewing?

Customer Service Questions

What is the reason behind receiving a mailer after my signup?

What is the reason behind receiving a mailer after my signup?

What are the inclusions in my coverage plan?

What are the inclusions in my coverage plan?

What type of spare parts will be used to fix my vehicle?

What type of spare parts will be used to fix my vehicle?

Is it possible to transfer this policy to a different car?

Is it possible to transfer this policy to a different car?

What will be the amount of my refund?

What will be the amount of my refund?

Billing Questions

Is it possible for me to make multiple payments?

Is it possible for me to make multiple payments?

Is it mandatory for me to opt for automatic monthly payments?

Is it mandatory for me to opt for automatic monthly payments?

Is it possible to alter my due date for payments?

Is it possible to alter my due date for payments?

Is it possible for me to skip a payment?

Is it possible for me to skip a payment?

Coverage Questions

Will I be eligible for coverage if I own a pre-owned/used vehicle?

Will I be eligible for coverage if I own a pre-owned/used vehicle?

Can I transfer my service contract to another person if I sell my vehicle?

Can I transfer my service contract to another person if I sell my vehicle?

Is it possible to cover multiple vehicles under one service contract?

Is it possible to cover multiple vehicles under one service contract?

General Questions

Why is it necessary for you to collect such detailed information from me when I request for a quote online?

Why is it necessary for you to collect such detailed information from me when I request for a quote online?

How do I determine the right vehicle service contract for me?

How do I determine the right vehicle service contract for me?

Are the service contracts you offer linked to any vehicle manufacturers or dealers?

Are the service contracts you offer linked to any vehicle manufacturers or dealers?

Claims Questions

Will filing a claim have any impact on my premium rate?

Will filing a claim have any impact on my premium rate?

Is it necessary to pay for the rental vehicle in advance?

Is it necessary to pay for the rental vehicle in advance?

What will be the next step after filing a claim?

What will be the next step after filing a claim?

What is the process to decide if a claim will be paid?

What is the process to decide if a claim will be paid?

What are my responsibilities to ensure the coverage stays valid?

What are my responsibilities to ensure the coverage stays valid?

Vehicle Modification Questions

Will you offer coverage for my vehicle if it has a specific title such as salvaged, branded, or if the vehicle has been deemed a total loss?

Will you offer coverage for my vehicle if it has a specific title such as salvaged, branded, or if the vehicle has been deemed a total loss?

Is coverage provided for vehicles used for services such as Uber Eats, Grub hub, Door Dash or pizza delivery?

Is coverage provided for vehicles used for services such as Uber Eats, Grub hub, Door Dash or pizza delivery?

Can you provide coverage for my vehicle which is used for commercial purposes?

Can you provide coverage for my vehicle which is used for commercial purposes?

Will my truck with a lift kit be covered?

Will my truck with a lift kit be covered?

Is it possible to get coverage for my vehicle/truck with bigger tires or wheels?

Is it possible to get coverage for my vehicle/truck with bigger tires or wheels?

Can I get coverage for my vehicle if I pull a trailer?

Can I get coverage for my vehicle if I pull a trailer?