Careers

Available exciting opportunities with American dream Auto-Protect. Including remote work, let’s have more interesting service time.

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Customer Service Representative

American Dream Auto Protect is seeking Customer Service Representatives with a strong customer focus and attention to detail. The representatives will be responsible for handling a high volume of inbound calls, updating customer account information, and directing calls to the appropriate department as needed.

 

Key Responsibilities:

  • Handle a high volume of inbound calls from customers and direct them to the appropriate department when necessary
  • Collaborate with other departments to ensure a positive customer experience
  • Utilize problem-solving skills to quickly identify and resolve customer issues
  • Explain contract details to customers
  • Maintain positive customer relationships and provide peace of mind for customers
  • Process payments and set up payment arrangements to resolve customer accounts

The ideal candidate for the Customer Service Representative role at DAP should possess the following qualifications:

  • Strong customer service, communication, and listening skills
  • Ability to work in a fast-paced environment, handle pressure, and collaborate with other employees
  • Basic computer and typing skills
  • Availability for immediate full-time work
  • Passion for customer service and quality work
  • A focus and reliable attitude

ADAP offers a competitive compensation package for full-time and part-time opportunities. Our benefits include:

  • Competitive base pay plus commission with uncapped earning potential
  • Paid training and opportunities for growth
  • Casual dress code
  • Incentive prizes such as gift cards and experiences

As an industry leader, American Dream Auto Protect is dedicated to investing in the growth of our employees and providing them with opportunities to advance their careers.

About American Dream Auto Protect

American Dream Auto Protect is a rapidly growing company that has been recognized as a great place to work, receiving multiple Stevie Awards. As a leading provider of auto repair coverage, we have been protecting customers from unexpected and costly breakdowns Over 10+ years. At ADAP, we foster an entrepreneurial spirit and provide our employees with opportunities for growth and development. We offer competitive pay, comprehensive benefits, and a supportive work environment.
At American Dream Auto Protect, we value our employees and are dedicated to their success. We empower our team members to lead, drive change, and give back to the communities where we work and live. As a result, we have been recognized as a top place to work, receiving multiple Stevie Awards for being the best workplace and great employer. Our commitment to excellence is also reflected in the high ratings and recommendations we receive from customers on major online review sites such as Google and Trustpilot
Join us to accelerate your career and experience the balance of professional growth and personal fulfillment. We provide the necessary tools and support to excel in your role while also offering flexibility to enjoy life outside of work.

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