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American Dream Auto Protect is looking for talented, outgoing, and energetic individuals to join our expanding claims department. We are a leading provider of vehicle service contracts in the country and are proud to be an A+ Rated Accredited Member of the Better Business Bureau and a Gold-Certified Member of the Vehicle Protection Association (VPA). Our commitment to excellence and growth has enabled us to stand out among our competitors.
The role of a Customer Service Claims Specialist is to assist customers with their inquiries and provide information and explanations on the various levels of contract coverage and terms.
The Customer Service Claims Specialist will play a key role in providing excellent customer service and helping customers navigate their coverage and claims.
The Customer Service Claims Specialist will play a key role in providing excellent customer service, resolving customer complaints and assist customers with their claims. They must possess strong organizational and customer service skills, with the ability to problem-solve and multitask. They must be detail-oriented with a high level of accuracy in data entry skills, and possess excellent written and verbal communication skills. Proficient in using a PC and familiar with MS Office, able to learn new programs quickly and type at least 35 wpm. Experience in an Automotive Service Department is preferred.
American Dream Auto Protect is in a high-growth phase and is seeking self-motivated individuals with excellent communication skills and a positive, professional attitude. If you are a Warranty Administrator, BDC Representative, Automotive Cashier/Receptionist, Service Writer or have similar experience, we encourage you to apply.
We look forward to hearing from you and the opportunity to have you join our team.
American Dream Auto Protect is a rapidly growing company that has been recognized as a great place to work, receiving multiple Stevie Awards. As a leading provider of auto repair coverage, we have been protecting customers from unexpected and costly breakdowns Over 10+ years. At ADAP, we foster an entrepreneurial spirit and provide our employees with opportunities for growth and development. We offer competitive pay, comprehensive benefits, and a supportive work environment.
At American Dream Auto Protect, we value our employees and are dedicated to their success. We empower our team members to lead, drive change, and give back to the communities where we work and live. As a result, we have been recognized as a top place to work, receiving multiple Stevie Awards for being the best workplace and great employer. Our commitment to excellence is also reflected in the high ratings and recommendations we receive from customers on major online review sites such as Google and Trustpilot
Join us to accelerate your career and experience the balance of professional growth and personal fulfillment. We provide the necessary tools and support to excel in your role while also offering flexibility to enjoy life outside of work.
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© Copyright 2024 American Dream Auto Protect Inc. All Rights Reserved. Disclosure: A Vehicle Service Contract (VSC) is often referred to as an “auto warranty” or an “extended car warranty,” but it is not a warranty. A VSC does, however, provide repair coverage for your vehicle after the manufacturer’s car warranty expires. A VSC is a contract between you and a VSC provider or administrator that states what is a covered repair and what is not.
